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In tech and business, the term “customer success” is gaining in popularity. But customer success is more than just a buzzword: it’s a real concept that, when used effectively, will grow your company by ensuring mutually beneficial relationships between you and your clients. What does the term “customer success” mean? Customer success has its […]
It is often said that leaders are born, not made. However, research and practice have contradicted this notion time and time again, showing that anyone can learn and exhibit good leadership skills. As with any other professional or personal skill, leadership takes time and effort to develop, but is crucial for individuals striving to make […]